that the success of SMEs hotel is increasingly tied to factors of scale and increasingly associated with the firm's ability to innovate and correct interpretation of market opportunities, generating new knowledge and effective use of the existing one, is now an established fact.
A little 'more problematic is to understand what are the best organizational solutions to help generate and capitalize on organizational Knowledge the existing one.
In this research, information and communication technologies play a major role, leaving room for the emergence of the so-called learning economy: economy in which learning is a crucial strategic importance and which nellla knowledge, shared resources and reusable, it increases its value with the growth of its distribution [Rullani 2001].
But the dematerialization of the economy, pervasive as it is not radical. If it is true that technology makes it less tiring some work, is not it less repetitive work to ensure less parcellizati and richer meaning. If it is true that the goods are richer in information and data, it is not true that this makes the production work that led to their creation more autonomous and shared.
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